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Watch Return Policy
All watches are shipped with a return seal. If this seal is removed, damaged, or manipulated, return is void. This seal MUST be present and unaltered for any returns.
If you suspect that your watch may be somehow defective, please notify BlueDial immediately. Do not attempt to repair the watch yourself or by anyone else.
ALL returns must have a return authorization before being returned to us. Requests for RMA must be made within 15 days of order delivery, and return back to us no later than 6 days after an RMA been issued.
Watches may not be worn, used, sized or altered in any way. Watches showing any sign of wear can not be returned.
All returns are subject to a 5% restocking fee + $14.50 shipping charge. The 5% fee will be waived on watches returned for exchange for an item of equal or greater value.
Watches with proven factory defects (as determine by BlueDial) will be replaced with the same model if reported to us within 3 days of delivery. This does not include items damaged due to abuse, misuse, owners neglect to follow correct operating instructions, or water/condensation damage.
Picture or description discrepancies on our web site or other advertising are not considered defects.
Out of the box visual defects MUST be reported within 48 hours of delivery, otherwise a restocking fee may apply to cover the damage.
All returns must include non-damaged packaging (preferably unopened) and be in resalable condition, containing all original contents (parts, instruction manuals...). Otherwise, additional restocking fees may apply.
All shipping charges are not refundable.
Once your order has shipped (tracking number has posted to your order), we are unable to cancel your order and the terms of this return policy apply.
Shipments that are refused or returned to us as undeliverable will be processed as refunds according to this return policy.
Charges for additional links are not refundable.
Watches which have been sized (by anyone other than BlueDial) are not returnable.
Freight charges for all returns will be the responsibility of the customer.
International shipping surcharges and fees are not refundable.
Click here to request an authorization to return a watch.
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Over 350,000 Satisfied Customers! 
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We Offer Free 2nd Day Shipping (48 states) and Free Sizing.
All Brand Names are Registered Trademarks of their Respective Holders.
We only sell 100% brand new, authentic and genuine watches.
We do not ever sell used, previously owned, replica, or imitation watches.
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Contact Us
Customer Service Toll free 1- 877-518-9396 M-F 8am-5pm PDT.
6170 W. Lake Mead Blvd. #101 Las Vegas, NV 89108
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Bluedial Watches, is proud to be an authorized dealer of Citizen Watches, Casio Watches, Wenger watches and more, with over 20,000 watches in stock, Bluedial is the Internet's leader in Seiko Watches, and Citizen Watches, We sell name brand Watches like Seiko, Citizen, Casio, Swiss Army, Fossil, Diesel, ESQ, Bulova, and more, genuine and authentic watches of the highest quality. All of our Watches come brand new in the original Watch brand box with full warranty. Any watch we sell is guaranteed! Bluedial Watches offers the premier customer service through either email or telephone. Buying a watch like Seiko or Citizen is a special occasion and we treat it as such. With free sizing and free 2nd day Shipping, on all of our watches including Casio Watches, and Swiss Army, there's no wonder Bluedial Watches has outpaced the competition. Bluedial Watch Store specializes in Citizen watches (including Citizen Eco-Drive watches), Seiko watches (including Seiko Velatura and Seiko Sportura, Seiko Chronograph), Casio watches such as Pathfinder and Atomic watches, Bulova watches (including many diamond Bulova watches), Fossil watches, Diesel watches, ESQ watches, TW Steel watches, Hamilton watches, Tissot watches, and Wenger, watches. We are sure you will enjoy your shopping experience with Bluedial when you buy watches.
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